BAMBOO LEARNING, INC. PRIVACY POLICY

Last updated: June 12, 2018

This privacy policy describes the collection, use, protection, disclosure, correction, and deletion of your personal information by Bamboo Learning, Inc. (“Bamboo Learning” and “we”).  Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Bamboo Learning, and we go to great lengths to protect it.

This privacy policy applies to the Bamboo Learning website located at bamboolearning.org, including all subpages and successor pages, as well as all services that we offer, including but not limited to, mobile and home connectivity services through the Alexa Skills platform provided by Amazon Digital Services LLC (collectively, the “Alexa Skills Services”).

Bamboo Learning may update its privacy policy from time to time. When we change the policy, this document will be amended and will display the date of the most recent amendment.

OUR PRIVACY PRINCIPLES

Our Privacy Policy is fueled by our commitment to the following privacy principles:

  1. We’re deeply committed to creating a safe and secure online environment for you.
  2. We do not sell your personal information to third parties.
  3. We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.

WHY WE COLLECT PERSONAL INFORMATION

We collect your personal information because:

  • It helps Bamboo Learning deliver the Bamboo Alexa Skills Services;
  • It helps Bamboo Learning deliver customer service;
  • It enables Bamboo Learning to give you convenient access to our services;
  • It helps Bamboo Learning keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about. If you do not want Bamboo Learning to keep you up to date with Bamboo Learning news, software updates and the latest information on products and services please send an email request to info@bamboolearning.org.

WHAT INFORMATION WE COLLECT AND WHEN WE COLLECT IT

Bamboo Learning allows Amazon customers to access and use its Alexa Skills Services without registering with us providing your name or other personal information. 

Currently, registration allows us to provide better customer service, to personalize our services, to contact you regarding our service, and to better understand our customer base. Registration is optional and only available to Amazon account holders over 18 years of age. In order to register, we first ask you for your mobile telephone number through the Alexa Skills Services you are using.  If you provide your telephone number we will send you a text message allowing you to complete the registration process on our website. We collect the following personal information from you in addition to your telephone number: e-mail address, name, zip code (optional), username, and password. 

Registration also allows us to support multiple users for a single Amazon account. When you register you may set up a separate “user” for each member of your household who might use our Alexa Skills Services. During this process we collect from you each user’s first name or nickname, birth month and year, and gender (optional). This info allows us to customize the user’s learning experience. You are not required to provide users’ real first names and may use nicknames instead. 

We obtain lesson data from Amazon as users associated with your account interact with our learning apps (“Lesson Data”).  Lesson Data may include information about what lessons the user is taking, the lesson questions, and the user’s answers to those questions in text form.  Bamboo Learning does not collect any of you or your users’ Alexa commands or other audio recordings.  Please be aware that when you interact with our Alexa Skills Services, Amazon may collect information from you that Bamboo Learning does not.  For more information, please review the Amazon Privacy Notice and the Alexa Terms of Use.

We may use Lesson Data to report results to you that you request in our learning apps. We may also use Lesson Data to customize your and your users’ learning experiences. Also, we may use the information we collect upon account registration to send you occasional news and information about Bamboo Learning’s products and services. In the event we begin sending you such materials, you will have the opportunity to opt out. 

HOW WE MAY SHARE INFORMATION WE COLLECT

Bamboo Learning takes your privacy very seriously. Bamboo Learning does not sell or rent your contact information to anyone. Bamboo Learning may disclose your personal information to third party service providers for purposes of service delivery, payment processing, or other account-related activities. Such third-party processors are contractually restricted from using or disclosing such personal information for any other purpose.

We may also share personal information with other third parties you authorize or when required by law.

YOUR COMMUNICATION CHOICES

If you register an account or if you contact us, we may use personal information that you provide to respond to you or to send administrative and safety messages even if you opt out of receiving marketing e-mails. Since registration and contacting Bamboo Learning are optional, you are not required to provide us with any means of communicating with you and we will delete your contact and other personal information upon your request.

INTEGRITY OF YOUR PERSONAL INFORMATION

Bamboo Learning allows you to keep your personal information accurate, complete, and up to date. If you identify any personal information that is out of date, incorrect, or incomplete, please let us know and we will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. You may ask Bamboo Learning to delete all of your or your users’ personal information, including any means of contacting you. 

Bamboo Learning retains personal information only as long as we are required to for our business relationship or as required by applicable laws. Bamboo Learning has appropriate procedures in place with respect to the destruction, deletion, and disposition of personal information when it is no longer required by Bamboo Learning, subject to applicable law.

CHILDREN

We require all registrants to be at least 18 years of age and do not knowingly collect personal information from children under the age of 13 without an adult’s consent. When you register, you authorize Bamboo Learning to collect Lesson Data for the users you associate with your account. If a child under the age of 13 interacts with our Alexa Skills Services or otherwise submits personal information to Bamboo Learning without a parent’s or guardian’s consent, and we learn that that personal information is the information of a child under the age of 13 lacking such consent, we will attempt to delete the personal information as soon as possible.

OUR COMPANYWIDE COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate these privacy guidelines to Bamboo Learning employees and strictly enforce privacy safeguards within the company.

INQUIRIES, COMPLAINTS, AND DISPUTE RESOLUTION

If you wish to verify, correct or delete any personal information we have collected, or if you have any questions or concerns, or if you have any complaints, please contact Bamboo Learning at info@bamboolearning.org. If there is a dispute between you and Bamboo Learning regarding your personal information or this policy, you agree to use reasonable efforts to resolve such dispute with Bamboo Learning informally and to consult and negotiate with Bamboo Learning in good faith to reach a fair and equitable solution.  

PRIVACY QUESTIONS

If you have questions or concerns about Bamboo Learning’s privacy policy, please contact our Privacy Officer. Our Privacy Officer can be contacted at:

Bamboo Learning, Inc. 

137 Montague Street, # 258

Brooklyn, NY 11201

info@bamboolearning.org